IceCartel pieces are PVD plated with a thick 3X layer of 14K gold, making them highly durable and resistant to tarnishing or fading under normal wear.

As long as you avoid salt water, pools, and harsh chemicals, your jewelry will stay shiny and won’t tarnish or fade.

If it ever does get damaged or starts to lose its shine, you can send it back for a free redip — we’ll restore it like new.

USA Orders:

• Standard (2-5 Business Days) FREE
• Expedited (2 Business Days) $37.53
• Next Day Air (24 Hours) $81.29

International Orders:

• DHL Express (4-7 business days) Free
• FedEx First Class (4-7 Business Days) Free
• UPS Express (3-6 Business Days) Free

Processing Time:
Orders are shipped every day from 7 AM to 3PM (Los Angeles Time). If you purchase before 1PM (LA Time), your order will be shipped same day.

Important Note:

• All shipments are insured and delivered by UPS, DHL, or FedEx.
• At delivery, you’ll need to show a valid ID and provide a signature.
• Free shipping is available for orders over $200.
• In stock items ship from Los Angeles, California.

Our flagship store is located in NYC's Diamond District on 47th Street.

IceCartel also has locations in Atlanta's Buckhead and the Houston Galleria. Book an appointment to stop by - we like to give each customer our full attention.

Online orders are shipped from our fulfilment center in Los Angeles, California.

Yes — IceCartel jewelry is sweatproof and waterproof. You don’t need to avoid the gym or worry about getting it wet occasionally.

That said, we always keep it real: long-term exposure to salt water, chlorine, or harsh chemicals will wear down gold plated jewelry over time — no matter what other jewelers might claim.

Minimal contact is fine, but to keep your piece looking brand new for years, we recommend taking it off when in the gym, swimming or using strong products.

Yes! We partner with Affirm and Afterpay, allowing you to pay over time — up to 36 months — with no interest or fees.

Yes — we offer fully custom diamond and moissanite pieces, handcrafted from scratch to match your exact vision.

Fill out our Custom Jewelry Form and you'll be personally assigned to one of our expert jewelers.

Your personal jeweler will schedule a one-on-one consultation call to understand your idea, budget, and design goals.

From there, they’ll guide you through the full process — from concept sketches to CAD design, stone selection, and final production.

You’ll have direct access to your jeweler throughout the journey — anytime you need an update or want to make changes.

We’ve created custom pieces for BigXthaPlug, Rich The Kid, Lil Mosey, Smokepurpp, Lil Pump, and many others.

We are committed to providing the highest quality of jewelry, which is why we provide ICECARTEL Warranty. 

If your product arrives damaged or has any manufacturing defect, our warranty entitles you to a one-time replacement of the item.

All made-to-order items are guaranteed under our 30-day Quality Guarantee. This policy entitles you to a free, one-time repair of your piece if you experience any defects in craftsmanship or breakage due to manufacturing defects.

Every order comes in a premium IceCartel box, along with a GRA certificate (for moissanite pieces) and a polishing cloth.

To keep your piece shining:

• Avoid salt water, pools, and harsh chemicals
• Clean with warm water, mild soap, and a soft cloth
• Store in the IceCartel box when not wearing

Take care of it right, and it’ll stay fresh for years.