We typically try to get our pendants crafted and delivered within 4 weeks, but generally speaking, 3 weeks is about average. Note that custom pendants and their crafting times are entirely down to the complexity of the project and time of year. There's seasonal demand for these stunning pieces and the quicker you get your order in, the better. Naturally, custom moissanite pendants that have lots of unique features and style requests will take a bit longer. The expert jewelers at Ice Cartel won't rush to finish anything: if it's not flawless, it's not going to leave our store. The trustworthiness of our brand is what we care about more than anything else.

You're not required to provide us with any sketches – our team can go through the process of coming up with ideas and sending off a few samples for you to consider if you're not too sure how you want your name, or letters, to appear. That said, if you have any reference material, such as images of other pendants you've seen that you really like – those are incredibly helpful. You're not required to give us as much information as possible, but the more you do provide, the better. At the end of the day, we want you to get the custom moissanite pendant of your dreams, so try to be specific and we'll do the rest!

Absolutely. All of the jewelry you see for sale here at Ice Cartel utilizes colorless VVS moissanite diamonds (multiple settings are offered). Not only that, but our team has plenty of experience with these – as well as natural diamonds – that make them the perfect group around to tackle your specific custom pendant requirements. We also have a premium supplier of our moissanite diamonds that we trust to provide us with exactly what we need. This relationship has helped forge the greatest range of iced out jewelry you can find online. When you shop at Ice Cartel, you're picking a team that's devoted to the craft and understands custom hip hop name pendants like no other.

At the base level, Ice Cartel has experimented with a lot of different material compositions and has settled with 925 sterling silver PVD plated with 14K gold (yellow and white both available). We believe that alongside our VVS diamonds – which do come with grading certificates – this is the best possible combination for that perfect iced out aesthetic and the longevity of the piece you're purchasing. High karat gold is softer and more prone to wear and tear: that's why through lots of trial and error, we've picked these materials to create custom moissanite pendants.